Privacy Policy
Effective Date: 01 Sep 2024
At Indalo Pet Life, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or make a purchase from our website.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Information: When you place an order or attempt to make a purchase, we collect information such as your name, billing and shipping address, email address, phone number, and payment details.
- Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, device type, and cookies.
- Order Information: This includes details about products purchased, shipping information, and communication details related to your order.
- Email Communication: If you subscribe to our newsletter or request updates, we collect your email address to provide you with marketing information.
2. How We Use Your Information
We use the collected information in several ways, including:
- To process orders: Your personal information is used to complete your purchases and deliver the products to your address.
- To improve our services: Information about how you use our website helps us refine and improve our user experience, product offerings, and customer service.
- To communicate with you: We use your email address or phone number to inform you about your order, respond to inquiries, and send marketing updates with your consent.
- To protect our website: We may use the information to detect and prevent fraud or security threats.
3. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:
- Payment Processors: To securely process your payments.
- Shipping Partners: To fulfill and deliver your orders.
- Website Hosting: To manage and support the functioning of our website.
- Legal Compliance: We may disclose your information to comply with legal obligations, prevent fraud, or protect our rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information will generally be retained for [insert duration] for tax, accounting, and legal purposes.
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how users interact with our site, allowing us to optimize content and navigation. You can control the use of cookies through your browser settings.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and Correction: You have the right to access and correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information, subject to legal and operational retention requirements.
- Opt-out: You may unsubscribe from marketing communications at any time by following the opt-out instructions provided in our emails.
- Data Portability: You may request a copy of the personal information we hold about you.
7. Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your data.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting the new policy on our website with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Indalo Pet Life
Email: Rumi@indalo.vip